Finally, a Solution that Provides Access and Answers

We are in the midst of a major health care crisis with many barriers to accessing the care that we need. Deductibles have skyrocketed. Co-pays and co-insurance are at record highs. Insurance plans have more restrictions and limitations on providers, and their network of providers gets smaller and smaller.

To make matters worse, the economic climate over the past several years has resulted in high unemployment or underemployment. This contributes to financial burdens and more pressure at home and work. Unfortunately, healthcare often takes a back seat.

That’s why we are expanding our Hero Healers services to provide easier access to healthcare while continuing our mission to put CARE back into HealthCARE!

Connect via Telemedicine

Telemedicine offers a simpler way to reach the provider. It connects patients to health practitioners via the Internet – our computer directly to yours. Telemedicine gives people affordable, accessible, and effective options for care. It helps provide answers to questions without having to go to a facility. As long as there is an Internet connection, people can remotely access a professional physical therapist regardless of where they might be.

As a patient, you can maintain your independence. You can see a PT without leaving home or becoming a burden to others. How great is that?!

As a caregiver, telemedicine provides your loved one access to care from home. You don’t have to worry about how to find the time to bring a loved one to another appointment!

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The Sciatica Solution

We continue to offer the service that started Hero Healers: The Virtual Sciatica Solution.

Developed to offer an at-home means of identifying whether the source of your back and leg pain is the most common cause of sciatica, a herniated disc, our Sciatica Solution remains a vital part of our telemedicine and telerehabilitation division. The same at-home tests and questionnaire are a reliable means of diagnosing the source of your back and leg pain, and offers you options on starting treatment immediately. The result being less complications and secondary problems, faster recovery, and a faster return to doing the things you love to do with the people you love to do them with.

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Ask-A-P.T.

We’re also starting a program that provides access to physical therapy professionals to get answers about injuries. A child or parent might have fallen and hurt their knee, or shoulder – what should they do? My foot hurts every morning when I try to walk. What could it be? I can’t sit for very long before my back and leg start hurting – is this something to worry about?

The possible questions are endless. But the information we provide can contribute to less worry and peace of mind and a sense of success instead of failure. You will then know that you have a direction to go in and that you’ve have done everything in your power to make the right decision. It can also take away the burdens of dealing with yet another thing, or asking for help again.

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Support Our Vets

Because we are proud of what our country stands for and all those who have given their lives or their health for our freedoms, we have developed a special program for our veterans that maximizes their access to care.

This program offers FREE Ask-A-PT services, prioritized scheduling for PT services and discounted self-pay services. Physical therapy treatment can be provided with telemedicine via Hero Healers or onsite at the Family Physical Therapy Services facility. Since we are Tri-Care and Medicare providers, you won’t have to travel long distances to find someone who accepts your insurance.

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Benefits for Businesses

Our commitment to CARE and prevention extends to businesses and their employees. Our corporate program recognizes that a business’s greatest investment is its workers. When faced with injured workers, short staffs, and the potential loss of customers, the level of stress and worry can be enormous.

For business owners and executives who would like to save time, save money and save their customers to make more money, Hero Healers can help. If you’d like to know more, give us a call. We may be able to implement this program free of charge. Ask how!

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Service Levels & Pricing

All service levels for our telemedicine include your choice of access via email, phone, or televideo. Unlimited emails through a secure email portal will provide a simple yet effective means of safely communicating with a physical therapist-your Hero Healer. If you’d like an added level of care, you can choose to communicate via phone and speak directly with your provider. And finally, if you would like the ultimate face to face experience, use the televideo option.

Pricing

Parity laws in our state mandate that your health insurance provider reimburse for telemedicine services in the same manner they would if you received treatment in the office. So, if you are lucky enough to have health insurance coverage, we have you covered! If you don’t have insurance, or if your benefits aren’t the greatest, we have plans that will meet your needs and will provide you access to the treatment and professional guidance that you need…and deserve, at prices that are affordable. Below are our self pay programs.

Our Level 1: BASIC SERVICE

Our Level 1: BASIC SERVICE is our most cost-effective solution, and provides you up to 20 minutes of personalized time with your Hero Healer. BASIC BRONZE is priced at $39.99 which is 60% less than the average PT visit. BASIC SILVER level is only $49.99 and BASIC GOLD is just an additional $20 more at $69.99.

Our Level 2: STANDARD SERVICE

Our Level 2: STANDARD SERVICE BRONZE provides up to 30 minutes of personalized time with your Hero Healer and begins at $49.99, which is 50% less than the average PT visit. Just like the BASIC service, for just $10-20 more respectively, there is a SILVER and GOLD option with guaranteed access within 24 and 8 hours respectively.

Our Level 3: PREMIER SERVICE

Our Level 3: PREMIER SERVICE is for individuals who don’t want to wait a moment longer because the pain or limitations are so great, can’t wait to get on their road to recovery, value their time and require faster response and interaction with a professional, or just plain want FASTER access and more time with their professional Hero Healer. The PREMIER levels all provide up to 40 minutes of interaction with your specialist, BUT access begins within 24 hours with an added level of PLATINUM for those who want an appointment within 2 hours.

Pricing for each is per encounter and limited to one issue.

Hero Healers Telemedicine / Telerehabilitation LEVEL 1
(BASIC)
LEVEL 2
(STANDARD)
LEVEL 3
(PREMIER)
per encounter and per issue* email, telephone, televideo email, telephone, televideo email, telephone, televideo
per episode up to 20 mins per episode up to 30 mins per episode up to 40 mins
BRONZE
(initial response within 48 hrs.)
$39.99 $49.99 $69.99
SILVER
(initial response within 24 hrs.)
$49.99 $59.99 $79.99
GOLD
(initial response within 8 hrs.)
$59.99 $69.99 $89.99
PLATINUM
(initial response within 2 hrs.)
$109.99

* single issue determined by best judgement of the Hero Healer specialist

Pay online ›

WARNING: IF YOUR PAIN IS UNBEARABLE OR YOU ARE EXPERIENCING ANY OF THE YELLOW OR RED FLAG WARNING SIGNS, OR YOU EVEN SUSPECT THAT YOUR SITUATION IS AN EMERGENCY, PLEASE SEEK IMMEDIATE MEDICAL ATTENTION OR CALL 911. HERO HEALERS AND OUR TELEMEDICINE SERVICES ARE NOT A REPLACEMENT FOR FACE TO FACE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.