Please read these terms and conditions of use carefully before using this site.

By using this site, you indicate your acceptance to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of Use, then you are not authorized to use this site!

Hero Healers may revise and update these Terms and Conditions at any time. Your continued use of the Hero Healers website will indicate your acceptance to the changes.

Throughout these Terms and Conditions of Use, and all documents referred to herein, the terms “Hero Healers” and/or “Family Physical Therapy Services, Inc.” shall mean collectively and individually Hero Healers and Family Physical Therapy Services, Inc., its officers, directors, shareholders, employees, agents, successors and assigns.

The Site Does Not Provide Medical Advice

Hero Healers content is not a substitute for professional medical advice, diagnosis, or treatment. Never delay or disregard seeking professional medical advice from your physician or other qualified health provider because of something you have read on Hero Healers. The opinions expressed in this website are solely of the Hero Healers team.

If you think you have a medical emergency, call your doctor or 911 immediately.
Click here for a full description of Hero Healers medical disclaimer.

Use of Content

Hero Healers authorizes you to view or download a single copy of the material on the Hero Healers website solely for your personal, noncommercial use. Commercial use of any material on the site is strictly forbidden.

The Content is protected by copyright under both United States and international laws. All rights and title to the Content remain with Hero Healers and Family Physical Therapy Services, Inc. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice by Hero Healers and Family Physical Therapy Services, Inc. All rights not expressly granted herein are reserved to Hero Healers, Family Physical Therapy Services, Inc. and its licensors.

If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

Liability of Hero Healers, Family Physical Therapy Services, Inc. and Its Licensors

The use of the Hero Healers website and the content is at your own risk.

We have taken steps to assure the safety and security of your personal information. When using the Hero Healers website, information will be transmitted over a medium that may be beyond the control and jurisdiction of Hero Healers and its suppliers. Accordingly, Hero Healers and Family Physical Therapy Services, Inc. assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Hero Healers website.

The Hero Healers website and the content are provided on an “as is” basis. HERO HEALERS AND FAMILY PHYSICAL THERAPY SERVICES, INC., ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Hero Healers and Family Physical Therapy Services, Inc., its licensors, and its suppliers make no representations or warranties about the following:

  1. The accuracy, reliability, completeness, currentness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the Hero Healers website.
  2. The satisfaction of any government regulations requiring disclosure of information on compliance of any software tools with regard to the content contained on the Hero Healers website.

In no event shall Hero Healers and Family Physical Therapy Services, Inc., its licensors, its suppliers, or any third parties mentioned on the Hero Healers website be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the Hero Healers website or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Hero Healers, Family Physical Therapy Services, Inc., its licensors, its suppliers, or any third parties mentioned on the Hero Healers website are advised of the possibility of such damages. Hero Healers, Family Physical Therapy Services, Inc., its licensors, its suppliers, or any third parties mentioned on the Hero Healers website shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1000. Hero Healers, Family Physical Therapy Services, Inc., its licensors, its suppliers, or any third parties mentioned on the Hero Healers website are not liable for any personal injury, including death, caused by your use or misuse of the Site, Content, or Public Areas (as defined below). Any claims arising in connection with your use of the Site, any Content, or the Public Areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.

User Submissions

The personal information you submit to Hero Healers is governed by the Hero Healers Privacy Policy. To the extent there is an inconsistency between this Agreement and the Hero Healers Privacy Policy, this Agreement shall govern.

The Hero Healers website was designed with both the HIPAA and HITECH Act in mind. Every attempt is being made to abide by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) which helps protect the confidentiality and security of healthcare information, and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) which is part of the American Recovery and Reinvestment Act of 2009 to promote the adoption and meaningful use of health information technology.

The Hero Healers website contains functionality that allows users to upload content to the website (collectively “Public Areas”). You agree that you will not upload or transmit any communications or content of any type to the Public Areas that infringe or violate any rights of any party. By submitting communications or content to the Public Areas, you agree that such submission will be transmitted over a medium that may be beyond the control and jurisdiction of Hero Healers and its suppliers and that use of the website will be at your own risk and you will be relieving Hero Healers and Family Physical Therapy Services, Inc., and their suppliers of any and all liability as outlined above.

User Submissions — Image, Video, Audio Files
You agree to only post or upload Media (like photos, videos or audio) that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or comic images are usually copyrighted by the owner.

To protect your privacy, you agree that you will not submit any media that contains Personally Identifiable Information (like name, phone number, email address or web site URL) of you or of anyone else except through the secure portals established by Hero Healers, Family Physical Therapy Services, Inc., its licensors, or suppliers. Uploading media like images or video of other people without their permission is strictly prohibited.

By uploading any media on the Hero Healers website, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission.

It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these Terms and Conditions.

You agree that you will not upload any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or this website.

Hero Healers reserves the right to review all media prior to submission to the site and to remove any media for any reason, at any time, without prior notice, at our sole discretion.

Hero Healers Community and Member to Member Areas (“Public Areas”)

If you use a Public Area, such as our blog, you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the Public Areas. Hero Healers and Family Physical Therapy Services, Inc. and its licensors are not responsible for the consequences of any communications in the Public Areas. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. If you think you may have a medical emergency, call your doctor or 911 immediately.

In consideration of being allowed to use the Public Areas, you agree that the following actions shall constitute a material breach of these Terms and Conditions:

  1. Using a Public Area for any purpose in violation of local, state, national, or international laws;
  2. Posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others;
  3. Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Hero Healers in its sole discretion;
  4. Posting advertisements or solicitations of business;
  5. Posting chain letters or pyramid schemes;
  6. Impersonating another person;
  7. Distributing viruses or other harmful computer code;
  8. Harvesting, scraping or otherwise collecting information about others, including email addresses, without their identification for posting or viewing comments;
  9. Allowing any other person or entity to use your identification for posting or viewing comments
  10. Posting the same note more than once or “spamming”; or
  11. Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Public Area or the Hero Healers website, or which, in the judgment of Hero Healers or Family Physical Therapy Services, Inc., exposes Hero Healers or Family Physical Therapy Services, Inc., or any of its customers or suppliers to any liability or detriment of any type.

Hero Healers or Family Physical Therapy Services, Inc., Reserves the Right (but is Not Obligated) to Do Any or All of the Following:

  1. Investigate an allegation that a communication(s) do(es) not conform to the terms of this section and determine in its sole discretion to remove or request the removal of the communication(s).
  2. Remove communications which are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms and Conditions.
  3. Terminate a user’s access to any or all Public Areas and/or the Hero Healers website upon any breach of these Terms and Conditions.
  4. Monitor, edit, or disclose in accordance with relevant law any communication in the Public Areas.
  5. Edit or delete any communication(s) posted on the Hero Healers website, regardless of whether such communication(s) violate these standards.

Hero Healers or Family Physical Therapy Services, Inc. or its licensors have no liability or responsibility to users of the Hero Healers website or any other person or entity for performance or nonperformance of the aforementioned activities.

Advertisements, Searches, and Links to Other Sites

Hero Healers may provide links to third-party web sites. Hero Healers also may select certain sites as priority responses to search terms you enter and Hero Healers may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. Hero Healers does not recommend and does not endorse the content on any third-party websites. Hero Healers is not responsible for the content of linked third-party sites, sites framed within the Hero Healers website, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. Hero Healers does not endorse any product, service, or treatment advertised on the Hero Healers website.

Indemnity

You agree to defend, indemnify, and hold Hero Healers and Family Physical Therapy Services, Inc., its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Jurisdiction

You expressly agree that exclusive jurisdiction for any dispute with Hero Healers or Family Physical Therapy Services, Inc., or in any way relating to your use of the Hero Healers website, resides in the courts of the State of New Hampshire and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of New Hampshire in connection with any such dispute including any claim involving Hero Healers, Family Physical Therapy Services, Inc., or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are solely governed by the internal substantive laws of the State of New Hampshire and the federal laws of the United States of America, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Complete Agreement

These Terms and Conditions and the Hero Healers Privacy Policy constitute the entire agreement between you and Hero Healers with respect to the use of the Hero Healers website, and content.

Thank you for your cooperation and understanding. Our goal is to provide you with a safe and secure means of providing helpful and informative information to improve your health and ability to enjoy life to its fullest. We hope that you find what you are looking for on Hero Healers. Questions or comments regarding this website, including any reports of non-functioning links, should be submitted using our Contact Us Form or via U.S. mail to: Hero Healers c/o Family Physical Therapy Services, Inc., 207 Meetinghouse Road, Bedford, NH 03110.

Hero Healers Privacy Policy

Hero Healers understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices. We hate spam, so you’ll never get it from us!

Information Collected About You

We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:

When you register for or update an existing profile on our web sites or Apps or register for one of the Hero Healer services;

Registration – If you choose to register or update an existing member profile with Hero Healers or access certain functionality on the Hero Healers website, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, address, telephone number or email address. Some of our interactive tools and services may request you to submit health information, which would also be considered Personal Information. You are responsible for ensuring the accuracy of the Personal Information that you submit to Hero Healers. Inaccurate information will affect your experience when using the Hero Healers website and tools and our ability to contact you as described in this Privacy Policy.

When you use certain interactive tools and services

Access to some Hero Healers interactive tools and services may be limited to users who have registered. Some of our applications do not retain your Personal Information, while others may store your Personal Information in accordance with this Privacy Policy

When you sign-up for newsletters or other communications from Hero Healers;

Newsletters & Emails to You – At registration and at various times as you use the Hero Healers website, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to sciatica or some other specific health condition – via email from Hero Healers and/or directly from Family Physical Therapy Services, Inc.

When you use our Email, VoIP, or videoconferencing tools;

When you participate in an online survey; or

When you provide personal information in a community area or other public forum.

How Information Collected About You Is Used

We may use information we collect about you to:

  • Administer your account;
  • Provide you with access to particular tools and services;
  • Respond to your inquiries and send you administrative communications;
  • Obtain your feedback on our sites and our offerings;
  • Statistically analyze user behavior and activity;
  • Provide you and people with similar demographic characteristics and interests with more relevant content;
  • Conduct research and measurement activities; or
  • Send you personalized emails or secure electronic messages pertaining to your health interests or concerns, including news, announcements, reminders and opportunities from Hero Healers or Family Physical Therapy Services.

We may combine Personal and Non-Personal Information collected by Hero Healers about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community, but your email and personal information will never be shared. Remember, we hate spam, so you’ll never get it from us!

With Whom Do We Share Your Information?

Hero Healers will not disclose any Personal Information about you unless specifically agreed to by you or:

  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
  • To our vendors and suppliers in the course of their provision of products or services to Hero Healers;
  • In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
  • In special cases, such as in response to a physical threat to you or others.

Hero Healers does not make your Personal Information available to third parties for their marketing purposes without your consent. Remember, we hate spam!

Securing and Retaining Your Information.

We have gone to great lengths to assure that your Personal Information is safe and secure and compliant with HIPAA and HITECH Act standards from secure emails (HPI secure), to utilizing one of the most secure VoIP systems for telephone communications (Jive), and using a HIPAA compliant televideo system (ChironHealth).